THE WAY WE WORK: You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.
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NEW TANZANIAN JOBS OPPORUNITIES (800+ POSTS)
CORE RESPONSIBILITIES
• Support Contracts Manager in management of their allocated key contracts.
• Manage performance of allocated suppliers and Tigo to meet contractual SLAs and KPIs.
• Manage operational delivery in line with contractual objectives and customer requirements.
• Establish and maintain strong business relationships with stakeholders and suppliers including effectively managing contract enquiries, issues, disputes, variations, risks and undertaking negotiations with suppliers as required.
• Manage supplier relationship including conducting supplier relationship surveys
• Research and analyse contract related information including supplier contract reporting, and provide reports regarding contract activity and performance to Management
• Management, tracking and reporting performance of operational processes and support operational improvement initiatives
• Organise and chair Steering Committees
• Administer any damages/reduction of service fees or extension of business
• Any other assignment as may be assigned
QUALIFICATIONS,EXPERIENCE AND COMPETENCIES
• Degree in Business Administration, Procurement and Logistics Management and/or related fields
• Some legal experience preferred
• Knowledge in telecommunication technical operations environment preferred
• High level interpersonal skills, including the ability to liaise effectively with a range of stakeholders in providing expert contract management advice to enable achievement of desired outcomes.
• Good communication skills at all levels (written and verbal) and the ability to undertake negotiations with suppliers in the resolution of disputes.
• Demonstrated investigative and analytical skills including the ability to use MS Excel, MS Project, MS Visio, Database and Reporting systems.
• Ability to implement guidelines and operating processes.
• Demonstrated ability to work as part of a team to deliver project outcomes within specified parameters including time frames and objectives.
• Ability to identify continuous improvement and innovation opportunities in processes to improve effectiveness and efficiency.
• Ability to work under limited direction, including experience in planning, prioritizing and organizing work for self and others to achieve goals and deadlines.
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted.
