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| AJIRALEO |
Operations Manager Job Vacancy at Workforce Management and Consultancy | Deadline: 27th September 2018
Job DescriptionJob title: Operations Manager (REPOSTED)
Location: Tanzania
Industry: Transportation and Logistics
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NEW TANZANIAN JOBS OPPORUNITIES (800+ POSTS)
Key Responsibilities
•
Maintain absolute customer focus, keeping the customer fully informed
on progress and to effectively manage their expectations through
accurate tracking reports and constant liaison which is relevant,
reliable, reactive and convenient.
• Deal with customer complaints rapidly and professionally.
•
Accurate Journey Management financial control and planning ensuring
timely cash flow to drivers and all associated service providers.
• Accurate fuel allocation and accounting in accordance with Company Procedures.
• Ensure drivers are correctly briefed, managed and lead throughout the journey and all security and risks are assessed.
•
Ensure clear and concise vehicle fault reporting, ensure immediate and
thorough accident/incident investigations are carried out.
•
Diligent driver management, ensuring driver KPIs are accurately
assessed and recorded, while ensuring all areas for improvement are
fully investigated and rectified in accordance with company procedures.
•
Trip monitoring and vehicle tracking is to be carried out diligently
and consistently, ensuring there are no avoidable delays and drivers are
well informed on their progress and adherence to the journey management
plan.
• SAP and TMS online management systems are to be correctly completed, accurately updated and timely
•
Ensure all trips are legally compliant, all documentation requirements
are met and documentation required for invoicing are processed
correctly.
Academic qualifications and Work experience
Essential
• Bachelor's Degree in any relevant discipline
• 5 + years of experience in Transport and Logistics service support
• Experience in Sales, working within logistics, transportation, and fleet management.
Skills
• Strong Project management skills
• Leadership and Problem-solving skills
• Excellent, interpersonal, communicative and negotiation skills
• Proficient in Microsoft Office software including Excel, Word, and PowerPoint
• Proficient at equipment distribution and warranty
• Exceptional team development and organizational skills
• Health and Safety accreditations
Applications: Send your CV to; cv@workforceconsult.com
