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Chief Operations Officer Job Opportunity at Agricultural Sector Support Trust (PASS) | Deadline: 15th October 2018

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Chief Operations Officer Job Opportunity at Agricultural Sector Support Trust (PASS) | Deadline: 15th October 2018 
NAFASI ZA KAZI / AJIRA TANZANIA
The Private Agricultural Sector Support Trust (PASS) was established as a project in year 2000 in order to stimulate investments and growth in private sector commercial agriculture through access to finance in Tanzania. In 2007, it was registered as an autonomous non-profit organization under the Trustees’ Incorporation Act of Tanzania, founded by Government of Denmark and Government of Tanzania.

PASS provides business development and financial services to small and medium agribusiness entrepreneurs through linkages to financial institutions. PASS aims to become a leader in the provision of financial and business development services in the agricultural sector in Tanzania and has to date established an impressive track record of success. PASS is headquartered in Dar es Salaam and has zonal offices in Mbeya, Morogoro, Arusha, Mtwara, Kigoma and Mwanza. For more information please visit www.pass. or.tz.

PASS is looking to recruit highly motivated and dynamic individuals to join the Team in the following vacant positions based in Dar es Salaam: 
Chief Operations Officer
The Chief Operations Officer reports directly to the Managing Director and is responsible for leading and overseeing all aspects of the operations strategy of PASS to meet organizational goals and aims while ensuring compliance and alignment with regulations. S/he supervises the Director of Agribusiness Innovation Centre and Director of Business Development.  

Duties and Responsibilities
  • Manage the daily activities to ensure operational integrity and established service levels are maintained: work closely with the Managing Director to set the strategic direction and the administration team to provide appropriate support and momentum.
  • Establish collaborative cross-functional working relationships at all levels of the organisation and strategically partner with the leadership team to ensure performance expectations are met.
  • Develop operational strategy, plans and procedures to support growth of PASS.
  • Oversee the implementation of the PASS results- based management framework, monitor key performance indicators and targets analysing performance achieved against set targets and recommend corrective action as appropriate.
  • Empower the operational team with the leadership and resources needed to successfully complete operations initiatives.
  • Develop, administer and continually review the operational and administrative policies, systems and standards used in the operations functions.
  • Oversee the development of the operational budget and metrics and track performance against budget performance.
  • Drive change and continuous improvement initiatives within PASS.
  • Monitor quality and level of PASS services to ensure standards are met; work collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency and ensure excellent service delivery.
  • Ensure compliance with all requirements defined/ established by Government regulators and oversight bodies and development partners.
  • Measure and report on operational performance and develop plans to improve relevant key performance indicators.
  • Ensure human resource capacity and appropriate management structures and policies are developedand employees are held accountable for delivering outcomes.
  • Provide direct line management to Director of Agribusiness Innovation Centre and Director of Business Development ensuring deliverables for the respective departments are met as per the annual plans.
  • Conduct annual performance reviews of direct reports and, with support of the HR and Administration Manager manage team members’ professional development plans.
  • Develop and coach team members to meet established performance goals and objectives.
  • Represent PASS externally with government, statutory/regulatory bodies and development partners.
  • Timely problem and disputes resolution.
  • Ensure safety of operations and employees; protect employee and employer interests  
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Requirements
  • BSc in Business, Accounting or Finance or a related field of study. MBA or master’s degree preferred.
  • 7 -10 years’ relevant experience in a senior position with at least 5 years in operations management/ operational delivery.
  • High ethics and integrity.
  • Leadership and people management skills.
  • Ability to drive process improvement opportunities in all areas managed.
  • Ability to build and maintain effective relationships and influence and persuade others.
  • Independent, driven with a high commitment to deliver goals, strategies and initiatives on time.
  • Capable of adopting “hands on” approach.
  • Detail oriented with ability to organize, prioritize and accomplish multiple tasks simultaneously within stringent time frames.
  • Strong analytical and problem solving skills.
  • Ability to build trust, respect and confidentiality and work in a team.
  • Able to identify, drive and implement change and process improvement opportunities and initiatives.
  • Excellent written and verbal communication skills in Kiswahili and English including the ability to respond to questions quickly and accurately.
  • Strong technical understanding to effectively manage the PASS the ICT platforms.
  • Strong computer skills with high proficiency using word processing, spreadsheet, presentation and database programmes.

Mode of Application
Tanzanian nationals are invited to apply for any position by sending a cover letter quoting the respective position title, a detailed curriculum vitae, photocopies of academic certificates, names and contact details of three referees to the below address by 15th October 2018. E-mail applications should indicate the position title in the e-mail subject line. Note that any incomplete application will be disqualified. Only short listed candidates will be contacted.

The Managing Director
PASS Trust, Patel Building, 3rd Floor,
Kisutu Street, P.O. Box 9490,
Dar es Salaam. E-mail: pass@pass.or.tz


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