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| AJIRALEO |
AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Position: IT Coordinator
Type: Full Time
Deadline: 27th February, 2019
Category: IT & Network Administration
Location: Arusha
Other Categories: Energy & Utilities ,
Job Level: Intermediate
Roles and Responsibilities
1. User Support
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Ensure availability of IT supportincluding on-call support for critical services
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Maintain the in-country IT systemsand integrations
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Develop and maintain OpCo level support processes and documentation
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Coordinate escalations and vendor related issues
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Availability of IT resources, support, assets and infrastructure to in-country operations.
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Audit IT security, process adherence, access controls and inventory
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Company process adherence and policy compliance
3. Vendor Management
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Responsible for local vendor coordination, contracting, negotiations, performance (SLA)
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Drive and coordinate continuous financial and service improvements e.g. new API functions
4. Financial Oversight and Control
- Country IT budget definition with finance
- Control and monitor local IT budget
5. People Management
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Day to day management, coaching and development of in-country IT support staff
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Recruitment of staff
6. Tactical and strategic alignment OPCO and Group
- Contribute to the continuous improvement of the Global IT Service portfolio; act as a partner to OpCo peers and product managers
- Ensure tactical alignment between in-country operations and Group IT
- Planning and coordination of local IT projects
Educational Qualifications
Bsc. in Computer Science or related field
Experience Requirements
A minimum of 4 years of relevant work experience in a position managing an IT function and projects.
Bsc. in Computer Science or related field
Experience Requirements
A minimum of 4 years of relevant work experience in a position managing an IT function and projects.
