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Jobs
in Tanzania 2020: New Job Vacancies at Star Media Company Tanzania Ltd, 2020
Job Title: Shop Manager(s) -5
Departments: Operations
Locations: Dar and Regions
Reports To: Operation manager/director
Recommended:
JOB OBJECTIVE:
To ensure smooth and efficient operations of the Operation department at the
shop/Business halls by ensuring that service rendered to customers meet and
exceed Customers’ expectations according to Company’s policies and
procedures. Also to assist the Operations Director with any issues
related to the Operation Department
Recommended:
DUTIES AND RESPONSIBILITIES
- Responsible for sales volume and growth of the shop
- Stock taking and cash management at the shop
- Oversee all activities related to the shop in accordance to the company policies and procedures
- Ensure that the shop is always clean and tidy
- Supervision and performance management of CSR’s
- Deal with customer directly and deal with any customers that may be escalated by CSR’s as necessary
- Ensure that all equipments and devices in the shop are in good working order
- Ensure that there are enough materials in the shop for effective running (stationery, cleaning materials, etc.)
- Communicate any problems or issues to upper management or other departments
- Prepare daily, weekly, monthly reports for upper management
- Ensure that any correspondence received is dealt with in an appropriate and timely manner
- Schedule and chair meetings as appropriate (daily, weekly or monthly)
- Monitor business volumes in the shop and organize staff schedules accordingly
- Groom, motivate and manage all staffs in the shop work for business result
- Customer satisfaction
Any other tasks assigned by the upper
management
Read Also:
Qualification
- At least bachelor degree in business related studies
- Experience on related field is an added advantage
- Computer skills (basic knowledge)
- Sales skills required
Recommended:
