Jobs in Tanzania: New Jobs Morogoro and Dar es salaam at Empower Limited | Deadline: 23rd November, 2018
NAFASI ZA KAZI / AJIRA TANZANIA
Branch Manager – Morogoro Type: Full Time
Category: Banking
Other Categories: Sales , Customer Service Relations
Job Level: Manager
Roles and Responsibilities
• Prepare the branch budget and strategy and ensure profitability
• Establish and develop sales opportunities to archive targets and meet customers’ expectations
• Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns
• Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff
• Implement, monitor and analyse the achievements of the branch objectives.
• Build and improve the quality of business and retail clients
• Make regular customer visits to retain existing customer s and to build loyalty
• Promote new business by selling banks products to new clients
• Prepare and analyze credit applications for presentation to credit department.
• Review all branch reports and oversee daily operations of all areas of the branch
• Check and forward daily and weekly reports to Head office departments
• Manage and monitor team workflow at the branch in line with set targets
• Ensure service delivery standards are maintained in the branch
• Ensure branch staff comply with statutory regulations and bank internal proceduren
• Be involved in corporate social responsibility to improve visibility for the bank
• Monitoring the overstepping reports and advising accordingly
• Monitoring of commercial risk and debt collection
• Manage term deposits
• Provide customer balances
• Advise walk in clients on the various accounts and facilities
• Monitors and analyses with Sales Coordination Unit the quantitative and qualitative achievements of the branch
• Implements business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives
• Ensures development of branch profitability
• Any duty as may be assigned by a supervisor and or Head of Retail
Educational Qualifications
• Bachelor degree in Business Administration or or equivalent
Experience Requirements
At least 5 years of experience in similar role
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Branch Manager Dar es Salaam
Type: Full Time
Category: Banking
Other Categories: Sales , Customer Service Relations
Job Level: Manager
Roles and Responsibilities
• Prepare the branch budget and strategy and ensure profitability
• Establish and develop sales opportunities to archive targets and meet customers’ expectations
• Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns
• Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff
• Implement, monitor and analyse the achievements of the branch objectives.
• Build and improve the quality of business and retail clients
• Make regular customer visits to retain existing customer s and to build loyalty
• Promote new business by selling banks products to new clients
• Prepare and analyze credit applications for presentation to credit department.
• Review all branch reports and oversee daily operations of all areas of the branch
• Check and forward daily and weekly reports to Head office departments
• Manage and monitor team workflow at the branch in line with set targets
• Ensure service delivery standards are maintained in the branch
• Ensure branch staff comply with statutory regulations and bank internal proceduren
• Be involved in corporate social responsibility to improve visibility for the bank
• Monitoring the overstepping reports and advising accordingly
• Monitoring of commercial risk and debt collection
• Manage term deposits
• Provide customer balances
• Advise walk in clients on the various accounts and facilities
• Monitors and analyses with Sales Coordination Unit the quantitative and qualitative achievements of the branch
• Implements business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives
• Ensures development of branch profitability
• Any duty as may be assigned by a supervisor and or Head of Retail
Educational Qualifications
• Bachelor Degree of Business Administration and equivalent
Experience Requirements
• At least 5 years of experience in similar role.
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Retail Assistant Manager
Type: Full Time
Category: Sales
Location: Dar-es-Salaam
Other Categories: Management , Telecommunication
Job Level: Manager
Roles and Responsibilities
Sales
• Formulate and execute Open Channel Accounts sales strategies to grow pipeline and boost sales e.g. channel to end customers through in-store branding/promotions, merchandising, POSM, incentive programs, Roadshows etc.
• Assist Open Channel Account managers in developing and executing joint business plans to increase sell-out market share and sales (Volume and Value)
• Manage and ensure service delivery through effective performance management (market share and sales targets), motivation and retention of Open Channel Accounts, Experience Stores (ES) and mobile sales in Brand Shops (BS)
• Responsible for driving volume of hero/ strategic models product
Branding
• Responsible for the ‘look and feel’ of the portfolio in Open Channel Account shops as per Company guidelines on branding, furniture, merchandising, point of sale material (POSM)
Training and Performance management
• Ensure continuous transfer of skills and product knowledge to Open Channel Accounts and Field Force (FSS & SRR) staff in liaison with Account Managers and Training teams
• Responsible for managing agency teams and defining their KPI’s, weekly meetings, routine tasks, training, motivation, retention, performance management etc
Reporting
• Provide market intelligence reports with regards to trends as well as benchmarking
• Recommend process and systems improvement to enhance quality and efficiency within the business
• Provide input for Channel Management budget spend, savings and forecasts
• Ensure responsible system utilization by self and Field Force teams
• Prepare periodic (weekly, monthly, quarterly etc.) management and ad hoc reports
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Educational Qualifications
• Bachelor’s Degree or equivalent in Business Administration/ Sales/ Marketing/ Social Science from a reputable Institution
• Advanced Skills in Microsoft Office suite (Excel, PowerPoint, Word)
• Financial management knowledge – at least the fundamental level
Experience Requirements
• Minimum 4 years’ experience in FMCG/ Mobile Network Operator/ Channel environment
• Minimum 2 years’ experience in channel management as a supervisor/manager
• Proven experience in developing sales promotions and initiatives
• Knowledge/experience on working brand(s) and launching new product(s) will be an added advantage
• Flexible and adaptable to a dynamic business environment, where priorities change
• Must be organized, able to prioritize tasks and take initiative at work
• Must be able to plan, organize and prioritize multiple assignments and projects
• Excellent verbal and written communication skills
• Be approachable and enthusiastic team player
• Ability to develop and maintain excellent working relationships with multiple levels within and outside the company
• Ability to work with minimal supervision
• Ability to making positive recommendations on critical issues impacting business units and the business
• Must be discernibly honest and of consistent upright character
• Must be able to make operational decisions
• Must be innovative and proactive
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Assistant Sales Manager
Type: Full Time
Category: Sales
Location: Dar-es-Salaam
Job Level: Manager
Roles and Responsibilities
• Sales management – achieving sales budget/ targets and achieving market share and penetration of growing market with RE 4 Stroke model.
• Sales Network – dealer network expansion, management and planning process Tanzania.
• Develop micro financing option with Banks.
• Managing sales team – sales meetings, constant HR and training on product and customer care knowledge, setting and monitoring targets, customer contact and visit programme, sales staff performance assessments, commission structures, motivating staff.
• Client management/relationship – generating inquiries, targeting and segmenting customers to build & maintain customer relationships and complaint management and follow up.
• Developing sales and marketing strategies to build sales and share – organising sales promotional activities such as campaigns, events and other business development activities (test rides, service clinics, dealer events, trade in program, micro-financing e.t.c.)
• Gov’t/ NGO/ Corporate tender business management – tender bid preparation and contract management.
• Sales forecasting – setting forecasts, reviewing, evaluating and revising proactively and order planning.
• Competitor analysis – pricing, sales strategies, track competitor activities.
• Market research – analyse latest market, customer trends and Gov’t policies.
• Sales reporting – weekly, monthly target and performance reports e.g. by model, by customer segments, sales staff, pipeline sales, tender evaluation, stock reports e.t.c.
• Sales administration – vehicle allocation, stock/inventory management and ageing analysis.
• Managing the sales process – adoption, invoicing, registration and insurance.
• Sales training – sales force, dealers and customers.
• Sales pricing – invoicing controls, retail pricing strategies, special tender pricing, special project pricing, discount controls, referral incentive schemes.
• Sales SOPS – internal controls, respond to audit department queries.
• Sales Cost control – internal expenses, ordering stock, CAPEX, manpower expenses.
• Showroom management
Educational Qualifications
• bachelor of Degree in Business Management and equivalent
Experience Requirements
• Has extensive Sales experience.
• Excellent communication skills in both English and Kiswahili
• Has experience managing a team
• Reporting and analytics skills
• Has extensive product knowledge.
