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| AJIRALEO TANZANIA |
Why Feedback is Important | Job Interview Tips
In
recent years, major academic institutions, such as the Harvard School
of Business have been focusing much of their time and efforts to
researching how experienced soccer managers can provide an example of
effective management. Feedback is one of the most important factors in
the development of the modern manager who can motivate and guide their
team through the pitfalls of the modern business world. Feedback is
vital to the modern business manager and the effective sports coach
alike as both need to explain what they expect of their team and guide
them to success through timely, efficient feedback on performance.
Motivation
There
have been many ways feedback has been delivered in the business sector,
with some leaders choosing to take the sandwich approach of negative
feedback delivered between positives. Motivation has been needed in
different areas of the business as the aim of the manager is to always
be driving their team to future success. Effective feedback can be
delivered for motivation in many ways, often through effective coaching
which can provide an individual with the skills to improve their career.
If we look at the world of sports, a soccer manager needs to provide
effective feedback almost continuously to explain why a player is chosen
for the team and others are left out. Balancing the negative and
positive aspects of the feedback provides motivation for the future for a
player to return to action at the earliest opportunity.
Performance
If
we see the first step to providing feedback is to inspire employees to
be more motivated, step two is to give feedback in such a way that
employees feel empowered to improve their performance. The main issue
many managers and supervisors suffer with is failing to identify failing
performance in a timely and efficient manner. Putting off the delivery
of what many see as bad news means bringing the employee back to a
positive performance is often impossible.
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Honesty
Once
the employee has become comfortable with receiving regular feedback
from their manager they will feel comfortable in accepting both positive
and negative comments. If an employee is struggling to perform to the
accepted standard, they will usually be expecting negative feedback to
be delivered at their regular performance meeting.
It
is important the manager creates a culture where the performance of
each employee is monitored with regular, honest feedback. The honest
delivery of feedback eventually becomes a part of the corporate culture
and a driving force in maintaining the high standards expected of each
employee.
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Career Development
Make feedback a two-way street
The development of an effective corporate culture including open and honest feedback should not be limited to the manager delivering their views on their employees. Instead, the idea that feedback is a two-way street can be the catalyst for new ideas and makes the employee feel they are playing an important role in the business as a whole. A manager should not be stung by the pride of not accepting both praise and negative comments. Encouraging employees to give their feedback can often give a business leader the chance to understand how best to manage individuals and what style of leadership they
